Florentin Purcea

Inside Universal

Business Automation

Lead → qualification → CRM → meeting → proposal → follow-up → reporting. Without a human in between, unless you want one.

Every repetitive process becomes a governed flow with signal-triggered steps: what runs alone, what asks for approval, what gets logged. Connectors to your CRM, calendar, e-commerce, invoicing, Slack, WhatsApp and email. Measured, so you know what the automation actually changed.

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What a session here ships

ONE SESSION · 10h
  • Lead routing, qualification and follow-up automation
  • Proposal and document generation
  • Meeting scheduling and reminders
  • Reporting automation (Excel, Drive, Slack)
  • Operational alerts and incident flows
  • Approval workflows with audit trail

Where it applies

Agencies · Professional services · Clinics · Logistics · Real estate · SaaS

Proof

Facts, not promises.

  • Five scheduled automations run the advertising operations of 12 accounts with no manual step
  • Missed-lead watchdog: a cron every 30 minutes in business hours that flags any lead not handled
  • Weekly Excel packs generated from live APIs and delivered to Drive folders automatically
Lead

Form, chat, call or WhatsApp — captured with source and consent.

trigger: signal · approval: configurable · logged: yes

FAQ

Frequently asked

Which tools can you connect?

Anything with an API: Google Workspace, Slack, WhatsApp Business, HubSpot/Pipedrive-type CRMs, WooCommerce, Shopify, invoicing (e-Factura providers), Google Ads/Meta/TikTok, calendars. Anything without an API gets a browser automation or a form endpoint.

Start

Start Universal

€2,000 a month · 4 focused sessions · one active at a time. This area is included.

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