Florentin Purcea

SaaS · e-commerce · utilities

AI Support Center

Resolves the 70%, escalates the 30% with context.

Problem

Tickets pile up; agents re-ask what the customer already wrote.

What a session here ships

  • Knowledge-grounded resolution
  • Order/account lookups
  • Ticket creation with summary
  • Sentiment-aware escalation
  • Analytics of unanswered questions

Recommended first session

SESSION 01 · 10h

Session 01 collects the questions you actually get, builds the approved knowledge base and puts an assistant live on the channel where they arrive — with refusal rules and a human hand-off.

Built on

AI Systems — Agents, assistants and knowledge systems that act inside your business.

AI Support Centerdemo · fictional data

Start

One subscription. This can be the first session.

€2,000 a month · 4 focused sessions · your Opportunity Map within 48 hours.

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